To make a Sales Order VAT Exempt go to the Navigator Main menu and select Vehicles. In the drop down menu that appears select Vehicle Administrators Toolkit.
The following window will appear:
Search for the required Stock Record. When the Stock Record appears on screen select the Sales Status tab and click the button for View Order.
The Sales Order will then appear on screen. Click the VAT Exempt button at the top of the screen.
The following window will then appear:
Tick the VAT Free option to make the sales order VAT free.
If the vehicle is for Motability fill in the required fields and select OK to save.
If the vehicle for Export, select the Export tab. The window will look similar to the below:
Tick the option for Export Sale and enter the EU VAT No. select OK to save.