Online Sales 360 Enquiry from Web Service |
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A Sales Enquiry can be created from a web service very easily.
This can be used from a Web Site or from within an Application
Examples of use may be :-
1. Customer Enquiry on a Vehicle 2. Part Exchange Online Valuation 3. Online Finance Affordability calculator 4. Test Drive Booking Application
This uses a Transactional Web Service using a method name of WEBT_SALES_LEAD_CREATE and the following parameters :-
Customer Details
Title FirstName Surname Address1 Address2 Address3 Address4 Address5 Telephone WorkNo MobileNo
Enquiry Details
LeadType LeadSource LeadSubSource Note Team ChangeDate Budget
Vehicle Interest
WantedStockNo EnquiryRegNo MakeWanted ModelWanted NewUsed ColourRequired
Part Exchange
PxReg PxMake PxModel PxMileage PxValue
Finance
FinanceAnnualMileage FinanceType FinanceMonthlyPayment FinanceTerm FinanceDeposit FinanceLenderName FinanceFinalPayment
Test Drive
TestDriveLocation TestDriveAddress TestDriveDate TestDriveStartTime TestDriveEndTime
An example using curl with xml is :-
curl -X POST 'https://services.dmservices.co.uk/DmsNavigator.NavigatorWebService.svc/CallProgExt' ` -H 'Content-Type: text/plain' ` --data-raw '<request> <apikey>xxxxxxxxxxxxxxxxxxxxxxxxxx</apikey> <sessionid>12345</sessionid> <method>WEBT_SALES_LEAD_CREATE</method> <parameters> <Team>1</Team> <Title>Mrs</Title> <FirstName>Amy</FirstName> <Surname>Silver</Surname> <Email>amylsilver@email.com</Email> <MobileNo>07388744444</MobileNo> <EnquiryRegNo>S11SPV</EnquiryRegNo> <MakeWanted>SKODA</MakeWanted> <ModelWanted>RAPID SPACEBACK</ModelWanted> <LeadType>Test Drive Request</LeadType> <LeadSource>Test Drive App</LeadSource> <LeadSubSource>OnSite Visit</LeadSubSource> <Notes>Test Drive Request Driving Licence No yyyyyyyyyyyyyyy</Notes> </parameters> </request>'
The same call using JSON :-
curl -X POST 'https://services.dmservices.co.uk/DmsNavigator.NavigatorWebService.svc/CallProgExt' ` -H 'Content-Type: text/plain' ` --data-raw '{ "request": { "apikey": "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx", "sessionid": 12345, "method": "WEBT_SALES_LEAD_CREATE", "parameters": { "Team": 1, "Title": "Mrs", "FirstName": "Amy", "Surname": "Silver", "Email": "amylsilver@email.com", "MobileNo": 07388744444, "EnquiryRegNo": "S11SPV", "MakeWanted": "SKODA", "ModelWanted": "RAPID SPACEBACK", "LeadType": "Test Drive Request", "LeadSource": "Test Drive App", "LeadSubSource": "OnSite Visit", "Notes": "Test Drive Request \nDriving Licence No yyyyyyyyyyyyyyyy" } } }'
An example of this in use in a web page can be seen in the following example - which is built using html and jquery. The actual web page can be viewed at
web page example <html>
Notes:-
Sales Enquiries are classified in Navigator by the following parameters :-
LeadType
This is the Type of Lead in text form, this may be supplied by the dealer for reporting analysis and generally contains text such as "Internet", "On Site", "Telephone".
LeadSource & LeadSubSource
This is the source of the Lead - it has a main and sub classification
Again, this is normally supplied by the dealer, but examples may be Internet / Web Site Enquiry or Internet / Test Drive Request for example
Sales Enquries are routed to Sales Teams. The dealer can create teams of Sales Executives who will have visibility of enquiries routed to that team. A Sales Executive may be part of multiple teams
Some examples of teams may be by branch location, new or used sales enquiries, or perhaps by Make of Vehicle if they have franchise specialists.
The team no will be supplied by the dealer though no 1 should normally work for initial testing!
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