The service alerts are items that the user has entered onto the customers vehicle records to remind them of any items that they need to be aware of and remind the customer when they next book their vehicle into the workshop job.
The Authorisation column shows whether or not the item has been Actioned.
To create a Service Alert select the Add button. This will then display the following window:
Once the note has been added select ok.
To see how a Service Alert is then actioned please click here.